Artificial Intelligence (AI) is one of those digital innovations that can fundamentally change the society including the public sector and its public servants. It may even help shape a new role and give new legitimacy to the public sector and governments in general. AI solutions (e.g. chatbots, process automation, and image recognition software) transform public sector work and the public sector workforce. In our acceptance, AI can save lives and greatly enhance safety by predicting potential risks or looming structural failures. In our day-to-day life, AI can streamline customer experience and create new experiences never imagined. Even if we tend to develop, AI still remains an unknown world. We don’t know by sure what is AI, we don’t know if we have to monitor the AI’s use, we haven't established yet the responsible authority, we are not sure about the opportunities of AI and if these opportunities will be ethically used and proposed in a transparent manner. Information technologies are developed outside of the reaction of the state and faster than the law and legal provisions. Thus, by this article, we aim to identify legal and organizational constraints, which have to be settled in parallel with the development of AI systems.
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Cyber Security and eGovernment
Proceedings of the Central and Eastern European E|Dem and E|Gov Days, May 2-3, 2019, Budapest
Facultas, 1. Ed., 536 p.
Editors: András Nemeslaki, Alexander Prosser, Dona Scola, Tamás Szádeczky