On e-Governance development opportunities in the Republic of Moldova

Mihai Grecu, Information Society Development Institute, Chișinău, Moldova
Igor Cojocaru, Information Society Development Institute, Chișinău, Moldova
Ion Coșuleanu, Information Society Development Institute, Chișinău, Moldova


The process of e-Governance building in the Republic of Moldova, amplified with the adoption of the e-Transformation governmental program, highlighted the issues that require a proper approach to local conditions and specificities. A specific feature of Moldovan society is that the country's population is mostly rural. In rural areas, the sensitivity to new services and the affordability of ICT tools are lower. Another feature is that the administrative structure at the local level is very fragmented; the administrations manage small budgets that cannot cover the needs of implementing e-Governance solutions. In general, the capacity to finance ICT projects in the public sector is below the need. At the same time, some trends and indicators regarding the level of e-Governance development in the Republic of Moldova: literacy level, ICT skills, access to the Internet, use of mobile telephony, use of electronic services, etc. shows that there is significant potential to explore new opportunities, in particular, based on innovation and involvement of different social partners to support efforts to build e-Governance. The article addresses the issue of identifying new opportunities for e-Governance solutions in the context of economic and social disparities present in the Republic of Moldova. The opportunities are based on more active involvement of social stakeholders, the use of more affordable new technologies, and the adoption of policies aimed at optimizing the use of available resources.


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Central and Eastern European e|Dem and e|Gov Days 2018

Including a Workshop on Smart Cities organized by the Congress of Local and Regional Authorities of the Council of Europe
Proceedings of the Central and Eastern European E|Dem and E|Gov Days, May 3-4, 2018, Budapest
Facultas, 1. Ed. (14 May 2018), 506 p.
ISBN-10: 9783708917375,
ISBN-13: 978-3708917375,
ASIN: 3708917375506

Editors: Hendrik Hansen, Robert Müller-Török, András Nemeslaki, Alexander Prosser, Dona Scola, Tamás Szádeczky